Privacy Policy

Introduction

Welcome to “Seraphim HR” ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy describes our policies and procedure on the collection, use, disclosure of your information when you visit our website or use our HR services, in pursuant with the UK General Data Protection Regulation (GDPR) and other applicable laws.

We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions about how we manage your personal data, please contact us.

Definitions

For the purposes of this Privacy Policy:

‘Account’ means a unique account created for you to access our services.

Company (referred to as we, us, or our) may refer to “Seraphim HR”. The Company in GDPR terms is a Data Controller.

Cookies are small files that a website places on your computer, tablet, phone or any other device where you have browsing capability to save info through this micro digital aspect.

The "Data Controller" means the Company as the entity which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

"Device" means any device that can access our services (for example, a personal computer, mobile etc.)

"Personal Data" means any information relating to an identified or identifiable natural person; For GDPR this includes information such as name and location data. Advertisement According to CCPA, it is information that identifies you.

Services mean Our website and any related services.

Service provider means any natural or legal person who processes the data on behalf of the company, (referred to as Service Provider in GDPR).

Usage Data Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure.

"You" means the individual accessing or using the Service or the entity on behalf of which they are acting.

1. Data We Collect

To provide our HR services, we collect various types of personal information from both clients and candidates. This data accommodates us to deliver our services more effectively and ensure that our communications and marketing efforts are relevant and timely.

Contact Details: We gather fundamental contact information such as your name, address, email address, and phone number. This data is used for communication purposes, which involves responding to inquiries, managing appointments, and sending important updates about our services.
Professional Information: For employment candidates and clients requiring HR services, we collect various professional data. This includes CVs (curricula vitae), employment history, qualifications, and references. This information helps us to provide tailored recruitment, training, and employee management solutions, making sure that we match candidates with suitable opportunities and assist clients in fulfilling their HR needs.
Data Usage: To improve our website and user experience, we collect data usage. This includes information about how you interact with our website, such as IP addresses, browser types, and pages visited. This data helps us understand website traffic patterns, troubleshoot issues, and enhance overall site performance and user experience.

By collecting and analysing this data, we aim to provide high-quality HR services and maintain an efficient, user-friendly website.

2. Purpose of Data Collection

We collect and use personal data for several important purposes to ensure that we can deliver high-quality HR services and maintain an effective online presence. Here is how your data is used:

Service Delivery: Personal data is important for us to provide our HR services, including recruitment, training, and employee management solutions. By analysing your contact and professional information, we can tailor our services to

instance, we use your CV and employment history to match candidates with suitable job opportunities or to develop customised training programs for employees. This is to ensure we provide the most suitable support to both clients and candidates.
Client and Candidate Communication: We use your contact details to ensure clear and timely communication. This includes responding to inquiries, providing updates about our services, and ensuring that we address any questions or concerns you may have. Effective communication is important for managing relationships and making sure that both clients and candidates are kept informed about effective developments or changes.
Marketing: With your consent, we may use your data to send you promotional materials, industry news, and information about our services. This helps us keep you informed about new services, special promotions, or relevant updates in the HR industry. You have the option to opt-out of receiving such communications at any time.
Compliance with Legal Obligations: We adhere to all applicable legal and regulatory requirements. This involves compliance with UK employment laws, HMRC requirements for tax purposes, and other regulatory obligations. Your data may be used to ensure that we meet these legal responsibilities and maintain accurate records for auditing and compliance purposes.
Website Optimization: This will be used to enhance user experience and improve our website. We collect data such as IP addresses, browser details, and pages viewed. This information is useful to understand how visitors interact with our site, identify any issues, and make improvements to site functionality. By analysing this data, we aim to create a more efficient and user-friendly website.

Each of the above purposes are integral to our operations, and will help us to deliver better services, whilst maintaining a high standard of communication and compliance.

3. COOKIES

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit our website. They help the website to function properly and provide useful information about how the site is being used, so we can identify where improvements can be made. For more information about how we use cookie, please see our cookie policy.

4. Data Storage and Protection

We store your personal data on our systems, and we carry out technical and organisational measures to protect it against unauthorised access, loss, misuse or other forms of processing. Your data: We use advanced encryption algorithms and secure servers to keep your data safe. Personal information is only made accessible to certain employees on a need-to-know basis restricted only to what they need in order to fulfill their duties as specified elsewhere in this policy. We perform regular audits and security assessments to verify that the data protection practices are not compromised, thereby keeping your information confidential and secure.

5. Data Sharing

We may share your personal data with some parties in the following circumstances:

Service Providers: We collaborate with trusted third-party service providers who assist us in delivering our HR services effectively. This includes IT support providers, data storage services, and other operational partners. These third parties are contractually obligated to handle your data securely and only use it for the purposes specified by us, ensuring that your information remains protected throughout the service delivery process.
Legal Authorities: In compliance with legal and regulatory requirements, we may disclose your personal data to governmental and regulatory authorities if required by law. This includes situations where we are legally obligated to provide information to law enforcement agencies or other authorities during legal investigations or regulatory audits. We will only share data when legally compelled and will strive to ensure that such disclosures are limited to the minimum necessary information.

In all cases, we take steps to ensure that any data sharing is conducted in a manner that maintains the security and confidentiality of your personal information.

6. Your Rights Under UK data protection law, you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can ask us to update or correct any inaccurate data.
Deletion: You can request the deletion of your data in certain circumstances.
Objection: You can object to the processing of your data for marketing purposes.

To exercise these rights, please contact us using the details provided below.

7. Retention Period

We retain personal data only for as long as is necessary for the purposes outlined in this policy or to comply with legal obligations.

8. Marketing Preferences

You have the right to opt-out of receiving marketing communications at any time. You can do so by clicking the unsubscribe link in our emails or contacting us directly.

9. Jurisdiction and Governing Law

This Privacy Policy and any related terms shall be governed by and interpreted in accordance with English law. Any disputes arising from the use of our services or this website will be resolved exclusively in the English courts.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:

info@seraphimhr.co.uk